Refund policy
Returns & Refunds Your satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
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Eligibility: To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
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Window: You have 30 days from the date of delivery to request a return.
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Process: To initiate a return, please contact our support team at [insira seu e-mail de suporte]. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a credit will be applied to your original method of payment.
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Damaged Items: If your item arrives damaged or defective, please contact us immediately with photo evidence so we can resolve the issue promptly.